Gainsight Unplugged Recaps

Nick Mehta and Seth Wylie from Gainsight, and Gunjan Nichani, Lead, CX Systems Architects at ZoomInfo, take the stage to discuss life in CS Ops today. You'll al...

CS Ops teams impact key activities that drive the operational and financial goals of a business. Come hear the real-life stories of these CS and CS Ops leaders...

CS Ops leaders constantly work with a tension between ad-hoc requests and a strategic vision. How can you ensure you’re spending your time in the way that create...

If you’re drawn towards analytical thinking with an emphasis on process, workflows, and results, CS Ops is for you! Whether you’re joining an existing team or th...

Established CS Ops professionals manage a host of projects and programs, which requires agility, data-driven decision making, stakeholder engagement, and more.

The initial experience of your CS Ops role won’t come with a shortage of challenges and adventure. From identifying initial priorities to navigating internal op...

With such a variety of responsibilities within CS Ops roles, what does a career look like as you build experience and seniority over the years? What various pat...

We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to share a presentation and a chance for you to ask q...

We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to share a presentation and a chance for you to ask q...

We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to share a presentation and a chance for you to ask q...